Terms of Use, Privacy, and Refund Policy for www.greatlettering.com --------------------- Terms and Conditions: --------------------- Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GreatLettering.com’s relationship with you in relation to this website. The terms “Great Lettering” or “us” or “we” refers to the owner of the website whose registered office is PO Box 904, Millville, NJ 08332. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Calvary Chapel Ocean City’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Jersey and the United States of America. By agreeing and/or purchasing from us, you agree that you have read and understand all of these terms as well as the information on our HELP page which is copied below: Acceptable Payment Methods VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and PAYPAL. 24 Hours or Less* Orders are usually processed and shipped with 24 hours or less Monday through Friday. Orders placed on Friday, Saturday or Sunday will be processed and shipped the following Monday. *Exceptions: Please expect delays when ordering during our PROMOTIONS periods, Holidays and especially between Thanksgiving and Christmas. We appreciate your understanding. We offer USPS (www.usps.com) and UPS (www.ups.com) shipping services with overnight shipping and standard ground services. Overnight Shipping WE CAN NOT GUARANTEE Next Day Air shipping to arrive the day after you order. Orders placed after 12 noon will not be shipped the same day. Orders placed on Friday, Saturday or Sunday, will not ship until Monday at the earliest. Shipping Delays We are not responsibly for shipping delays caused by the selected carrier once your package has left our facility. If, however a problem does occur that is the fault of the shipping (us) we will make EVERY EFFORT to rectify the situation where feasible. PROMO Codes Promo codes, specials, discounts, etc. can be terminated at any time by GreatLettering.com without notice. PROMO CODES or DISCOUNTS WILL ONLY BE HONORED IF THEY ARE ENTERED AT TIME OF ORDER. NO EXCEPTIONS. This is in the TERMS you agree to when you place the order, so please do not email us or comment us for a refund on a discount, it will be ignored. So remember - to enter your promo code at time of order! Problems / Replacements NOTE: Vinyl is best is applied as soon as possible after receiving (within 5 days or less). The longer the vinyl sits between the application tape and backing paper, the harder it will be to apply and the more likely it will be to stick more to the clear tape than to your surface ... SO APPLY IT RIGHT AWAY to avoid this. Replacements WILL NOT be sent on orders older than 14 days!! Misspellings We are NOT responsible for misspellings on signs that you design. If there is a misspelling we will print it the way it is and assume it was made intentionally by you, the customer. In some cases, that is if we catch it, we may contact the customer to be sure the misspelling is the way you want it. Orders WILL NOT be replaced (for free) due to spelling errors made by the customer, even if you ask us to check the spelling for you in the Comments section, that is not our responsibility so DOUBLE-CHECK YOUR SPELLING BEFORE YOU COMPLETE THE CHECKOUT! If we make the mistake, the order will be replaced on us. REVERSE CUT - for application inside a glass window: You must select REVERSE CUT in the tool in order to reverse your lettering to apply on the inside of glass. Comments The comments section are NOT for shipping directions. Comments (like "Leave on front porch") ARE NOT passed along to the USPS or UPS. ---------------- Privacy Policy: ---------------- This privacy policy sets out how GreatLettering.com uses and protects any information that you give GreatLettering.com when you use this website. GreatLettering.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. GreatLettering.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. What we collect We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. NOTE: We DO NOT collect or store credit card information. The personal and credit card you enter for Donations and Tuitions is passed directly to Yourpay.com, our credit card processor, they in-turn send that data securely to the bank. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: - whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes - if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at glettering@gmail.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Calvary Chapel Ocean City, 726 Asbury Avenue, Ocean City, NJ 08226. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. ---------------- Refund Policy: ---------------- NOTE: Vinyl is best is applied as soon as possible after receiving (within 5 days or less). The longer the vinyl sits between the application tape and backing paper, the harder it will be to apply and the more likely it will be to stick more to the clear tape than to your surface ... SO APPLY IT RIGHT AWAY to avoid this. Replacements WILL NOT be sent on orders older than 14 days!! Overnight Shipping WE CAN NOT GUARANTEE Next Day Air shipping to arrive the day after you order. Orders placed after 12 noon will not be shipped the same day. Orders placed on Friday, Saturday or Sunday, will not ship until Monday at the earliest. Shipping Delays We are not responsibly for shipping delays caused by the selected carrier once your package has left our facility. If, however a problem does occur that is the fault of the shipping (us) we will make EVERY EFFORT to rectify the situation where feasible. PROMO Codes Promo codes, specials, discounts, etc. can be terminated at any time by GreatLettering.com without notice. PROMO CODES or DISCOUNTS WILL ONLY BE HONORED IF THEY ARE ENTERED AT TIME OF ORDER. NO EXCEPTIONS. This is in the TERMS you agree to when you place the order, so please do not email us or comment us for a refund on a discount, it will be ignored. So remember - to enter your promo code at time of order! Problems / Replacements NOTE: Vinyl is best is applied as soon as possible after receiving (within 5 days or less). The longer the vinyl sits between the application tape and backing paper, the harder it will be to apply and the more likely it will be to stick more to the clear tape than to your surface ... SO APPLY IT RIGHT AWAY to avoid this. Replacements WILL NOT be sent on orders older than 14 days!! Misspellings We are NOT responsible for misspellings on signs that you design. If there is a misspelling we will print it the way it is and assume it was made intentionally by you, the customer. In some cases, that is if we catch it, we may contact the customer to be sure the misspelling is the way you want it. Orders WILL NOT be replaced (for free) due to spelling errors made by the customer, even if you ask us to check the spelling for you in the Comments section, that is not our responsibility so DOUBLE-CHECK YOUR SPELLING BEFORE YOU COMPLETE THE CHECKOUT! If we make the mistake, the order will be replaced on us. REVERSE CUT - for application inside a glass window: You must select REVERSE CUT in the tool in order to reverse your lettering to apply on the inside of glass. Comments The comments section are NOT for shipping directions. Comments (like "Leave on front porch") ARE NOT passed along to the USPS or UPS. By continuing to the next page, you are certifying that you have read and agree to all of these terms. ---- END ----